Providing customised training solutions for groups and organisations

Designed to meet specific learning needs and goals.

These solutions are tailored around your requirements and are focused on delivering targeted content that meets your specific needs.

To provide customized training solutions for individuals and groups, there are a few steps that need to be followed:

  • Assess the learning needs of the individual/group: The first step is to understand the learning needs of the individual/group. Each participant will receive an online pre-training questionnaire.¬† Course levels are then allocated to each participant depending on their current skills, work requirements and knowledge gaps.
  • Develop a customized training plan: Once the learning needs have been identified, a customized training plan¬†is¬†developed. This plan includes the course outlines, and they are crafted and tailored to meet the unique needs of the individual and/or group learning objectives.
  • Deliver the training: The training is delivered Live using online training via Zoom. The training is always delivered in a way that is engaging, interactive, and relevant to the learner(s).
  • Evaluate the effectiveness of the training: After the training has been delivered, it is important to evaluate its effectiveness. I provide a comprehensive summary to group leads or individuals if required.¬†¬†

Overall, providing customized training solutions for individuals and groups requires a deep understanding of the learning needs of the individual/group and a focus on delivering targeted, relevant content that meets your specific needs.

Courses we offer

I offer customized training coursers for Microsoft 365 programs based on individual or group needs.


Courses include:

  • Microsoft Excel, Word, PowerPoint & Outlook

  • Microsoft Pivot Tables & Formula Workshops

  • Microsoft Power Query

  • Microsoft Excel PowerPivot & Dashboard Workshops

  • Office 365, OneDrive, SharePoint & Microsoft Teams Training



How customised 

training works

Your Microsoft 365 mentor Eithne Dolan has more than 30 years’ experience in Microsoft programs and helping people to embrace and harness its powerful potential.

Prior to a training program, each participant will receive an online pre-training questionnaire. Course levels are then allocated to each participant depending on their current skills, work requirements and knowledge gaps. Course outlines are then crafted and tailored to meet the unique needs of the individual and/or group for 100% customised Microsoft 365 training at introductory, intermediate or advanced levels - or a combination of levels.

Training is highly interactive and provides the opportunity for learners to click and download the on-screen file to work along with Eithne in real-time as she demonstrates tips, tools and hacks. You’ll be amazed at the difference your training session can make to your day-to-day productivity! 


What clients say about me!



"As a company¬†Revive Active¬†have been engaging with Eithne Dolan of¬† ‚ÄėYour online Training‚Äô.¬† Eithne sent all the relevant staff a questionnaire to tailor the training to suit us as a company and the individual staff member.¬† I cannot recommend Eithne highly enough, our training has always been delivered in a timely, efficient & professional manner, her expertise and experience is obvious from her engagement with our staff at all levels. The internal company feedback has been very positive, Eithne has a rapport with people of all skill sets, that it lacks with some trainers.¬† We look forward to continuing our relationship with Eithne for all our future training requirements"
 Jane Dalton - Financial Controller 

Revive Active



‚ÄúWe recently engaged Eithne Dolan from Your Online Training to develop a bespoke excel solution for us.¬† Her friend personality and approach would be welcome in any office.¬† Eithne is solutions driven and always gave options no matter how big the problem was.¬† She listened to get a greater understanding of the business.¬† We all loved the way Eithne gave ideas to enhance the business with her constant focus on improving processes for the betterment of my business.¬† We highly recommend Eithne to anyone who needs help in streamlining their work process and make tasks faster and easier to track.¬† We were amazed with Eithne‚Äôs knowledge of Excel and how in a short time, put formulas and processes together saving us days of work and making our employees job easier and faster.¬† From a management perspective, Eithne has helped us at the click of one button put measurement systems in place that will is driving sales and increasing turnover.¬† I have no doubt that Eithne‚Äôs knowledge would benefit from any business across many sectors‚ÄĚ


Helena Hennelly - CEO

Hennelly Finance


"Eithne has been working with¬†Portwest¬†for 6 years and we will continue to engage her services for our training needs in the future. Eithne is an incredible trainer; the Excel and Outlook sessions are interactive and engaging, and Eithne‚Äôs technical expertise and positive attitude ensure participants enjoy the learning experience and feel confident using the knowledge and skills gained. Eithne‚Äôs professionalism cannot be underestimated ‚Äď pre-training questionnaires, training manuals, recordings of sessions ‚Äď every session is tailored to meet participants‚Äô needs. Eithne is fantastic to work with, she has gone above and beyond for Portwest when scheduling courses this year and we highly recommend Eithne for Microsoft training"


Danielle Flynn ‚Äď HR Training Manager¬†


My Proven Approach... 

I have a huge passion for teaching, but in my opinion, training is not just about providing valuable information.  To me, excellent course delivery dictates success.  It is also about the approach, taking away the fear factor, simplifying processes and allowing the client to learn what they need to in a stress free, easily accessible manner.  I have a genuine commitment to impart knowledge in a professional manner, with a warm, practical, hands-on approach.

What should a participant expect?

Training Process

An Online Pre-Training Questionnaire is sent to each attendee that will provide the instructor with the ability to recommend a course level suitable to their needs and current knowledge

Before Training

Training Files and a Training Manual are sent to each participant

Attendees are provided with the ZOOM link for the Training Session

During Training Session

A session is 3 hours with one 15-minute break

On session 1, the first 10 minutes is usually spent ensuring everyone is comfortable with zoom and Sharing Screens

Training Sessions are very engaging.  It is about Doing not Watching

Training Approach is casual, and attendees are encouraged to ask questions and participate

After Training

A recording of every training session is emailed to participants

Participants can communicate with instructor with any queries or questions

Make contact with Eithne now

Contact Eithne if you want to learn more about our custom 1 to 1 training solutions. Click the link below and you can either schedule a schedule meeting directly or send me an email using the form in the link.


Contact Eithne