About

My name is Eithne Dolan and I am a traditional I.T. Trainer turned Online Training Mentor.  I help businesses that currently do instructor led training,  transition to an online training model so they can save money, time and resources while increasing staff productivity.

My Approach…

I have been working in the I.T. industry for 23 years, of which the last twelve have been dedicated to providing instructor led IT technology training across a diverse range of sectors and technologies. I have a huge passion for teaching, but in my opinion training is not just about providing valuable information.

To me good delivery of a training course dictates success.  It’s also about the approach, simplification of processes and allowing the learner learn what they need to learn in a stress free, easy accessible manner.

My turning point …

It was during a training course I was delivering, that I realised there could be a better way to teach and to learn and I began my journey into the online training world.  I was teaching the same thing over and over again – essentially losing time I could have been spending growing and improving my services.

I started to design modular training videos usually no more than 3 minutes long where each video explained, visually, step by step the learning topic in a very simple clear way.  Training is designed in a modular approach not unlike building blocks.

They can choose to learn just the module they want to satisfy a particular learning need or alternatively, they can learn incrementally constantly building up on knowledge gained in previous modules.

Why online training works …

Online Training gives learners the means to learn ‘at their own pace‘.  They can pause, forward and rewind should they wish to do so.  They can skip topics they don’t need to learn, therefore ensuring their time is spent wisely on only the relevant training material.  Training is no longer limited to a particular venue, on a particular date, at a particular time.

Trainees can learn anywhere, anytime, from any device, 24/7, 365 days a year.  It is much easier than most people think.  People are often daunted by technology.  I have taken the leap into the world of online training and am looking forward to continuing my journey.

Who I work with …

The types of businesses I work with are not industry based but rather problem based as long as they have a training requirement, I can help.  Businesses I have worked with include software, education, companies with ERP’s, and CRM’s.

A bit more about me …

Having completed my BSc. in Applied Computing, I began my career as an Analyst/Programmer in the Finance and later, Retail industries.  The Y2K challenge led me to training individuals in large organisations across the world for the pending technical changes in order to ensure Y2K compliancy with their varying computer systems.

It was during this critical and pressurised time that I discovered my love for helping people to understand how I.T. can simplify and speed up work tasks and calculations, as well as presenting complex information in an ‘easy to understand’ manner.

I understood as a learner how frustrating it is to learn with sometimes over complicated delivery methods and from then on decided to focus on providing quality training.

How I help businesses convert from traditional training to an online model …

I really enjoy helping businesses, and the individuals that work in them, to improve the way that they do things. I am a ‘hands-on’ Trainer. This means that I like to understand what businesses and individuals do, what information they work with, and what they need that information to do for them. Knowing this allows me to create the most relevant online training modules.

Training Needs Analysis …

To help people convert to an online model, I work very closely with businesses.  Using a Training Needs Analysis approach, I identify what training can be ported to an online model. I break down the content into logical modules and develop appropriate content and scripts for each online video module.  After recording and editing the completed video is available to an unlimited audience.

I draw from my experience of programming, IT project management, business analysis and consultancy in working with my clients.  I have excellent presentation and communication skills with a genuine commitment to impart knowledge in a professional manner, with a warm, practical, hands-on approach.

Helping you to get started with your online training model …

If you are thinking of implementing an online training program in your organisation why not take the opportunity to complete my FREE 5 part online training video program by clicking on the button below.  Look forward to seeing you there!

Get my Free 5-Part Video Training